Building Trust With Customers Is Key for Plumbers

Mistakes made by plumbers, more than any other home service contractors, can have extraordinarily costly repercussions. Unclogging a toilet, replacing a kitchen faucet or repairing a sewer line are all examples of straightforward plumbing jobs that can go disastrously wrong and lead to not only expensive water damage and the potential for rampant mold growth but also dangerous biohazard situations inside your home.

Hiring a reputable plumbing specialist you trust is crucial. Every plumber should strive to become someone customers trust – and the professional who first comes to mind when some part of a homeowner’s plumbing goes awry.

The plumbing specialists at Tom’s Mechanical Inc. work hard to earn the trust of our customers, providing dedicated services with integrity and diligence to give Arlington homeowners peace of mind regarding their home’s plumbing.

How We Build Trust With Customers

Certified, Licensed and Insured Contractors

Every plumbing specialist on our team has the necessary certifications, licenses, insurance and bonding to assure our customers that our contractors are qualified to offer services that exceed expectations.

Preventing costly mistakes and providing predictably exceptional plumbing outcomes are our highest priorities, but we also want our customers to know that if anything does go wrong, they won’t be the ones to pay for it.

Transparent Pricing

Our team provides clear and transparent pricing, outlined in detailed quotes with any additional costs thoroughly explained so our customers never feel blindsided by their bill.

Quality Workmanship

Our work speaks for itself. We deliver high-quality services using pro-grade, durable materials to guarantee top-tier results that last. Our commitment is reflected in hundreds of positive reviews from Arlington homeowners.

Punctuality and Reliability

Giving customers a vague or prolonged appointment window and making them wait around all day is an unfortunately common indicator of disrespect and a surefire way to lose trust. If we run into a delay, we let our customers know and will reschedule services whenever works best for them.

Clear Communication

Customers shouldn’t feel in the dark about what their plumber is doing. Unlike some shoddy plumbing contractors, we don’t hide mediocre services behind excuses and technical mumbo jumbo. We value honesty and will communicate with you openly and frequently so you always feel informed about your home’s plumbing.

Professionalism

Our team will treat your property with the respect it deserves, using well-maintained tools and protective coverings to minimize clean-up. We also take pride in being professional and looking the part, prioritizing homeowner comfort and courteous customer service out of respect for your time and investment in our services.

Follow-Up

After completing a job, we follow up with our customers to confirm our work lasts and that homeowners are satisfied with our services. If your toilet or drain reclogs almost immediately, or if you run into leaks or any other issues with our service, we will make correcting the problem our highest priority.

Other Ways We Instill Confidence in Our Customers

• Experienced Specialists: Every plumbing specialist on our team has many years of service experience. We trust them to provide clogged toilet repair, drain cleaning, appliance replacement or any other plumbing issue effectively and efficiently while prioritizing your satisfaction.

• Customized Solutions: Contrary to popular belief, drain or clogged toilet repair doesn't always have a one-size-fits-all solution. Any number of causes could have contributed to your clog, blockage or appliance failure. We take into account the specifics of each situation, home and their plumbing systems. The plumbers at Tom’s Mechanical Inc. know toilets and drains and will thoroughly inspect the situation to ensure we eliminate the problem as efficiently as possible.

• 24/7 Emergency Services: We provide emergency clogged toilet repair, drain cleaning and other time-sensitive plumbing that customers can depend on in urgent situations. We’ll arrive promptly and work quickly to mitigate damage and protect you and your home.

Trust the Plumbing Company That Has Been Repairing Arlington Toilets, Drains, Pipes and Fixtures Since the 1960s

At Tom’s Mechanical Inc., we offer hassle-free clogged toilet repair, drain cleaning, water heater replacement, sewer and water line repair and all other plumbing services. We are committed to minimizing disruption to your home and restoring your plumbing quickly.

Receive fast and versatile plumbing services from qualified, highly rated professionals. Call (817) 277-4493 to schedule a clogged toilet repair or any other plumbing services today.